Welcome to our first UP-Date! We have started a new service for our clients and colleagues. We have created a very simple flyer that has one focus, one article and one purpose.

This UP-Date! focuses around Effective Communication. Communication is what allows us to live together on this planet. We are witness everyday of how communication can work or how it can create a dysfunctional situation. It is not what we say, it is how we say it to each other. Staying conscious of how we communicate is the ideal way to accomplish our specific goal and purposes. "People don't care what you know, until they know you care." ….Betsy Haas Communication is a great way to see how YOU make THE difference! Enjoy! Peace and Blessings!

Communication is the most important tool we have to create empowering relationships. Misused or misinterpreted, it can also create relationships that are dreadfully frustrating. There has been much research on how people hear and speak in order to relate with others.

Communication styles are the individualistic ways we speak and listen. The following is a brief overview of four basic communication styles. None of us use one style exclusively; however, we tend to find a style or combination of styles that is most comfortable, and send/receive the majority of our communication grounded in that style.

MONKEY:

MONKEY: People communicating with this style rely on the power of feelings. They are good at winning people over. They like active dominant feedback - they measure success by applause and other forms of acknowledgment. Energizers count on their winning ways to carry them through. They like to take the easy way and save effort. They often need to be challenged in order to accomplish all they are capable of. They have more success in reaching goals when given a structure within which to operate. Their performance is greatly improved when they learn discipline.

LION: Those using this style rely on the power of personality. They are goal-oriented, and may actually run people over in the process of creating results. They love competition and always want to win. They measure success by results. They take great pride in getting the job done, and on time. They're efficient, and save time. They operate best when given the freedom to do things their own way. To challenge someone with this style, give them a task that requires collaboration with others. In order to expand, these "doers" must learn to listen to their feelings, and learn humility.

DOLPHIN: People in this group (sympathizers) need to relax and feel good about the people around them. They love to have others stroke them. They rely on the power of acceptance. They measure success by the level of peace and cooperation. They value friendship deeply and save relationships. They respond to others by becoming open personally, combining the task into the relationship. To obtain the best results, give them a structure for goals and methods for the task. They're even more successful when they learn determination.

ELEPHANT: These analytical people rely on data and the power of expertise. They love knowledge and relate to others via information. They hate to look bad or get caught without data-they save face. To assist someone in this group, give them specific methods of how to deal with other people. They can improve performance by being willing to make decisions more quickly-by learning urgency.

So what do you do with all this? Being cognizant of these patterns when interacting with friends, family, clients or co-workers helps you identify THEIR style, and speak in a way THEY will hear and understand you. We all hear and respond in our own primary style. If others take the time to use our style with us, we will be more than willing to accommodate them and work with them.

Which Language Do You Speak?
Circle your characteristics in each box; total them
to see what language you speak & communicate in….

There's no right or wrong…...most people are a combination of all. Just answer what you feel is right for you. It's a fun & learning way toassess your own and other people's language and behavior. For more information, call our office for details on this project.
Born Leader Can Run Anything Works Quickly Decisive Opinionated Confident Not Easily Discouraged Assertive Risk Taker High Ego Immediate Dynamic Problem Solver Strong Willed Impatient Independent Likes To Be In Control Unemotional Results Oriented Direct Self Sufficient	Loves People Friendly Motivational Social Emotional Eternal Optimist Smiles A Lot Creative Energetic Memory For Color Talks A Lot Popular Warm Spontaneous Enthusiastic Expressive Extrovert Entertaining Colorful Storyteller Exciting	Patient Cooperative Family Oriented Good Listener Loyal Easy Going Sympathetic Well Balanced Avoids Conflict Mediator Sincere Grounded Caring Team Player Good People Skills Great Follow Through Likes Structured Job Relaxed Kind Cool Finds Easy Way	Introvert Detail Oriented Makes Friends Cautiously Intellectual -High IQ Deep Talented Artistic Self-Sacrificing Persistent Economical Neat & Tidy Sensitive Perfectionist Accurate Likes Charts, Graphs & Lists Thoughtful Creative Conscientious Has High Standards Devoted
Total:	Total:	Total:	Total:
Lion	Monkey	Dolphin	Elephant